Frequently asked questions
Fit for your team
What work can we use Maven for?
Start with a research question, an asset screen, or a document review. Assess assets, build competitive landscapes, screen partnering opportunities, review market access, and prepare investment or client briefings. Maven produces sourced tables, charts, and files. Add monitoring when you want to follow new developments or keep selected working files current.
We already use Claude or ChatGPT. What does Maven add?
Maven adds linked biopharma data, primary-source evidence, and ongoing monitoring. Use Maven as a standalone platform with its research agent, tables, documents, and workflows, or bring its intelligence into a compatible AI assistant through the read-only MCP connector. Maven Bio is listed in the Claude connector directory. Custom applications can query structured biopharma data and retrieve monitoring findings through the API, with webhook notifications for new signals.
Does Maven replace our existing databases and research tools?
You can use Maven alongside your current tools. It connects research, evidence review, and document production in one workflow. Evaluate the overlap on your therapeutic areas and sources before deciding which tools your team needs.
Can Maven use our research methods and document templates?
Yes. Give Maven your assessment criteria, project context, source preferences, and a PowerPoint, Word, or Excel template. The agent can build a repeatable workflow around your research method and document format. Refine the instructions, reuse the workflow across projects, and run it on demand or on a schedule.
Coverage and evidence
Where does Maven get its information?
Maven draws on trial registries, regulatory documents, scientific publications, congress research, company and product websites, HTA bodies, trade press, and other public sources worldwide. Evidence is linked to drugs, companies, indications, trials, targets, mechanisms, and modalities.
Can you cover our therapeutic area and local markets?
Maven covers all therapeutic areas. Local source coverage, including HTA decisions and reimbursement databases, can vary by country. We can review coverage against your markets and must-have sources.
How can we verify an answer?
Open a citation to inspect the source passage behind a claim. Built-in fact checking helps identify unsupported claims and citation problems.
Can Maven still make mistakes?
Yes. Fact checking and source citations help you review the work, but they do not guarantee every answer is correct. Inspect the supporting passages, especially where study populations, endpoints, or designs differ. Maven can flag missing evidence and questions that need further diligence.
Can we include reports from our other data providers?
You can add reports and project documents you are permitted to use. Access to a third-party database depends on its license and available integration. Share the source and intended workflow so we can assess what is supported.
How current is the intelligence?
Refresh timing varies by source. Maven checks for new evidence, processes it, and assesses relevance to your scope. We can show the cadence and latest available evidence for the sources you need.
Monitoring and working files
How do we avoid another noisy alert feed?
Define the assets, markets, and questions that matter, along with what counts as a material change. Maven assesses new evidence against that brief. Refine the scope as your priorities change.
Can we look beyond the companies already on our watchlist?
Yes. Scope research and monitoring around an indication, target, mechanism, or modality as well as named assets. That lets your team look for emerging competitors and developments that could bring a previously screened program back into consideration.
Can we download and edit the deliverables?
Yes. Download and edit Word documents, Excel workbooks, and PowerPoint presentations from your Maven projects.
Can documents update automatically, and can we undo an edit?
Yes. The monitoring agent can apply sourced edits to selected project files. A new source only warrants an edit when it affects that document and its instructions. Inspect the revision and evidence, review the edit history, and roll it back when needed.
Can Maven prepare our weekly briefing on a schedule?
Yes. Save the research method and deliverable format as a workflow, then set a schedule. Each run uses fresh evidence and the connected context available to the workflow. Monitoring can also keep selected files current between scheduled runs.
Your data and AI tools
Can we choose the AI model?
Yes. Use Maven’s recommended model routing or choose from the available frontier models. When you use the MCP connector in an external assistant, that assistant runs the model and calls Maven for intelligence.
Can we connect our internal knowledge and systems?
Yes. Add project documents and custom data connectors to give the agent your internal context. In an external assistant, Maven intelligence works alongside that assistant’s connected tools. Review the intended sources, access, and security requirements with your IT team.
Is our data used to train AI models?
No. Maven does not train AI models on customer data, and our model providers are contractually prohibited from doing so. We can walk your security team through data handling, model providers, and retention requirements during its review.
What data does the Claude connector send to Maven?
Maven receives individual tool calls, not your full Claude conversation. Those calls can include search terms or context the assistant sends. The connector records inputs, responses, and operational data as described in its privacy policy.
Does the connector give Maven permission to change other systems?
No. The MCP connector provides read-only research access. Actions such as writing files or updating another system depend on the assistant’s separate tools and permissions. File maintenance within Maven is a separate platform capability.
Evaluation and access
Can we see Maven work on our own use case?
Yes. Bring an asset, market, or recurring deliverable, along with the questions your team needs to answer. We can demonstrate the research and outputs against that brief before scoping a wider evaluation.
How should we evaluate Maven against our current approach?
Choose a real task and a few known sources or developments. Compare coverage, citation quality, time spent checking the work, and how much editing the deliverable needs. For monitoring, compare the relevant changes Maven surfaces with your existing process over an agreed period.
How is Maven priced, and how does AI usage work?
Annual team licensing includes pooled AI credits. Your quote sets out the allowance, usage terms, and integration scope.
Do we need an engineering team to get started?
You can use the Maven application and build workflows through the agent without writing code. Connecting an assistant requires account access and may need IT approval. Custom API integrations and data connectors need setup scoped to your environment.
Can Maven support our security review and SSO requirements?
Yes. Maven supports enterprise SSO through SAML or OIDC, encryption at rest and in transit, and annual external penetration testing. Request our SOC 2 Type II report under NDA and share your vendor questionnaire, data-processing requirements, and access policies.